Readiness to talk about behaviors that impact trust in the relationship Willingness to address concerns that arise… … even when uncomfortable or difficult
Cordial hypocrisy
is behaving as if everything is fine, yet underneath real problems are not being addressed
Trust is a matter of making and keeping commitments... The problem of trust is not loss of confidence but the failure to cultivate commitment making. Solomon and Flores
Actions to build, maintain and restore trust
Further Information
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